Mon–Sat: 9:00 AM – 6:00 PM

Frequently Asked Questions

Everything you need to know about Bharat LPG & our services

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How do I book an LPG refill?
You can book your Bharat LPG refill by calling our order helpline at 7715012345 or 7718012345. You can also book online through the Bharat Gas official website or app. Once booked, your cylinder will be delivered to your registered address within the scheduled timeframe.
What are your delivery timings?
Our delivery operates Monday to Saturday from 9:00 AM to 6:00 PM. Deliveries are made to your registered address. You will receive a booking confirmation, and the delivery executive will visit as scheduled. Please ensure someone is home to receive the cylinder.
How do I apply for a new Bharat Gas connection?
To apply for a new domestic connection, visit our agency at Shop No. 13-15, Rama Krishna Complex, Aliganj, Lucknow with the following documents: (1) Proof of identity (Aadhaar/PAN/Voter ID), (2) Proof of address, and (3) Passport-size photographs. Our staff will guide you through the KYC process and process your application quickly.
Can I transfer my Bharat Gas connection to your agency?
Yes, you can transfer your existing Bharat Gas connection to Ashok Gas Service. Please visit our agency with your existing consumer passbook or consumer number, valid ID proof, and address proof. We will initiate the transfer process on your behalf. Transfers typically take 7–15 working days.
What is the current price of an LPG cylinder?
LPG cylinder prices are set by the Government of India and revised monthly. Please call us at 9628122220 or check the official Bharat Gas website for the current MRP. Please note that our staff always charges as per the official MRP — no additional charges are applied.
How many subsidized cylinders am I entitled to?
As per current government policy, domestic consumers are eligible for 12 subsidized LPG cylinders (14.2 kg) per year. Cylinders beyond 12 are supplied at market price. Please check the official BPCL portal for the latest subsidy details and your entitlement status.
My cylinder hasn't been delivered on time — what should I do?
If your cylinder delivery is delayed, please call our office at 9628122220 with your consumer number or booking ID. Our team will check the status and ensure prompt resolution. Delivery delays may occasionally occur due to high demand or vehicle constraints, but we strive to deliver within 24–48 hours of booking.
How do I update my mobile number or address on my Bharat Gas account?
To update your contact details, visit our agency with your consumer passbook, the updated address/phone proof, and a government-issued ID. We will process the change in the system. For address change, additional documentation such as a utility bill at the new address may be required.
What safety precautions should I follow with LPG?
Always ensure the regulator is properly fitted. Never use damaged pipes or regulators. Keep the cylinder upright. In case of a gas leak, immediately close the valve, open windows and doors, and do NOT switch on lights or electrical appliances. Call your gas agency or the fire department. Do not store cylinders in basements or airtight rooms.
Does Ashok Gas Service offer commercial LPG connections?
Yes, we supply commercial Bharat LPG cylinders (19 kg) for restaurants, hotels, canteens, and other businesses. Please contact us at 9628122220 or visit our agency to discuss your commercial requirements. We offer dedicated service and scheduled deliveries for commercial customers.

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